Terms of service

Terms of Service

Last Updated: 1/17/2025

Welcome to RMD Crystals! By accessing or using our website (www.RMDcrystals.com), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Terms

1.1 Acceptance of Terms By using our website, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use our services. Your use of this website constitutes your agreement to these Terms of Service.

1.2 Changes to Terms We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes are made constitutes acceptance of the revised terms.

2. Products and Purchases

2.1 Product Descriptions We strive to ensure that all product descriptions, images, and pricing on our website are accurate. However, slight variations may occur due to the natural uniqueness of crystals. RMD Crystals does not guarantee that product descriptions or other content are free from errors.

2.2 Pricing All prices are listed in USD unless otherwise specified. Prices are subject to change without notice.

2.3 International Sales Customers outside the United States are responsible for ensuring that their purchases comply with local laws and regulations. Import duties, taxes, and additional fees may apply and are the responsibility of the buyer.

2.4 Order Processing We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity or availability issues. In such cases, we will notify you and issue a refund if necessary.

3. Shipping and Returns

3.1 Shipping We ship domestically within the United States and internationally. Shipping costs and delivery times vary based on location and shipping method chosen at checkout.

3.2 Returns and Refunds We do not generally accept returns. Please reference the return policy page for details. 

4. Limitation of Liability

RMD Crystals is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase price of the products.

5. Governing Law

These terms are governed by the laws of the State of South Dakota, United States, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of Hanson County, SD.

Privacy Policy

Last Updated: 1/17/2025

This Privacy Policy outlines the practices and policies of RMD Crystals, a US-based online crystal shop, regarding the collection, use, and disclosure of personal information when users visit our website www.RMDcrystals.com.

1. Information Collection and Use

We may collect several types of information for various purposes to provide and improve our services to you.

1.1 Personal Data While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, City/Province, ZIP/Postal code

1.2 Usage Data We may also collect information about how the website is accessed and used ("Usage Data"). This data may include your IP address, browser type, pages visited, time and date of visits, and other diagnostic data.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies.

3. Use of Data

RMD Crystals uses the collected data for:

  • Fulfilling orders and providing customer support

  • Improving website functionality and user experience

  • Sending promotional communications (if you have opted in)

  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with third parties in the following circumstances:

  • To comply with legal obligations

  • To service providers who assist in operating our website and fulfilling orders

  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Accessing and updating your personal data

  • Requesting the deletion of your personal data

  • Opting out of promotional communications

To exercise your rights, contact us at rmdcrystals@outlook.com.

7. International Users

If you are accessing our website from outside the United States, note that your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

8. Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us at:

Thank you for choosing RMD Crystals!